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Generative AI will upend online shopping as we know it. This is the dawn of conversational e-commerce — and the chance to start a new conversation about what online shopping can and should be. This new era will mean radically different customer expectations, which businesses will need to understand and adapt to serve their customers.
In this keynote, Raj De Datta, co-founder and CEO of Bloomreach, shares a vision for this new era ahead, and Anirban Bardalaye, Chief Product Officer, shows what will soon be possible for the teams bringing e-commerce to life. And, a special appearance from Bloomreach customer, Total Wine & More!
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