Video Description:
Retailers have a huge opportunity to turn prospects into repeat buyers and deepen existing connections based on the recent massive surge in e-commerce. Join this lively chat to see how leveraging the power of AI and ML can help retail brands predict the moments that matter most while providing powerful experiences their customers will rave about.
Video Chapters:
00:00 Customer experience, brand and Dave Lucas
01:12 Challenge, success and output
07:51 Analytic, analytics and blueprint
09:35 Abandonment, recovery and coupon
11:11 Standpoint, audience and goal
12:14 Learning model, communication and personalization
14:19 E commerce, solution and discussion
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